May 2010 was a ‘hot’ month – literally as well because most parts of India saw an unprecedented heat wave. For blogging, it was hot too – because I wrote a lot of posts on a variety of topics (including thoughts on training, hiring and quality improvement) and all these posts received recognition from the […]
** Great teachers are invariably great leaders because they: inspire greatness amongst their students. influence them to bring about a positive change in their lives. enable students to define their personal vision. elevate performances of students. see each student as a human being. ‘listen’ to their students’ unique needs. not only teach explicit subjects but […]
This morning when I was praying, God again appeared. HE gently put His hand on my head and said – My Son, Most people live with an illusion that real power is in wealth. In degrees. In material. They spend most of their lives looking for power “somewhere out there”. I have “gifted” each human […]
Henry Ford was a smart man who understood the power of reasoning. He quoted, “If two people always agree, one of them is unnecessary.” One of the most important traits of being a good professional is ability to bring alternative perspectives on board. Some people call it “contrarian thinking” and others call it “differential thought” […]
The most memorable things in our career are the ones we initiated. People love saying, “I was the one who started the NY office” or “I defined the testing processes here” or “I bought our first consulting assignment” or “I started it from scratch”. During the hiring process, I encounter a number of people who […]
Intuition is that silent voice from the heart that tells you what you should be doing. It is an inner voice, not so loud and clear. Our mind speaks louder than the heart – which is why we often ignore our gut feeling, intuition or whatever else we may call it. A few years back, […]
I wrote a post earlier titled “Points to Ponder on Your Internal Customers: Your People” listing some of the important considerations when managing your people. Internal customers are your people, and it is important to treat them well. Obvious! Today, I want to touch upon your “prospective internal customers” – people who you interview and […]
One of the sure ways to fail in any operational improvement initiative is to keep thinking about possible areas of improvements sitting in comforts of a corner cabin. Your thinking, approach and mindset may not necessarily align with those affected by such improvements. In worst case, you might not even be aware of the actual […]
At the core of leadership is ability to support improvements. One of the biggest change when an organization embarks upon a process improvement journey is the change in mindset. While the objectives change, business leaders tend to cling on to traditional management styles of ‘command and control’. With ‘command and control’, managers will control everything […]