Hidden Costs 25

Posted on July 23, 2010

As a business leader, if you think “costs” are only the ones where you spend real money, think again. Have you ever realized the costs of:

having an inefficient leadership team?
setting wrong examples?
not treating people well?
not aligning middle managers with vision at the top?
long unnecessary meetings and deadlocked debates?
efforts spent in resolving personal conflicts and protecting individual/departmental fortresses?
poor communications and expectations management?
not allowing people to make mistakes?
loosing great ideas because of a “compliance” culture?
acting from a reactive standpoint?
not treating your customers well?
not demonstrating integrity?
ad-hoc-ism and lack of process orientation?
not connecting with your people on one-to-one basis?
inefficiencies structured within your org chart?
treating people like machines (and expecting 100% productivity)?
talking only from a “problem” perspective?
re-hiring/training new hires when your experienced people leave?
not training your workforce?
taking “short-term” view of business?
analysis-and-planning-paralysis?
not challenging the status-quo?
un-prioritized improvements and procrastination?
not listening to customers and their unique context?
not learning from your past mistakes?

These are costs too!

P.S.

Thanks to Samuel B. Bacharach for including my post “5 Ideas to Ensure Lessons are Really Learned” in his list of 10 Must-Read Social Media & Leadership Stories From July 12-17
My post “Leadership Belief and Building ‘People-Centric’ Culture” was featured in Carnival of HR – Online Degree Edition along with other GREAT posts on HR and Leadership. Loved the theme!