I have seen organizations that do the following. They define their work processes and implement them across the organization to get certified against a certain standard (like ISO). Standards enforce compliance and sometimes, leaders falls in a trap of linking the level of compliance with performance of individuals. This is how a “constraint” mindset works. […]
New year brings with it new predictions, agendas, resolutions and trends. New business models, new ways of working, cooler tools and technologies. One thing that remains constant (and has remained constant) is “Excellence” – which is at the core of the success of any organization, product, service or an individual. If I were to select […]
I am filled with gratefulness as I think about 2010 coming to an end. The reason I love blogging is that while I express myself, I meet some very interesting people – meet them through the words we write and through our passion of sharing ideas to make a small difference in the world we […]
Some of my most significant learning in quality and continuous improvement have come from John Hunter’s Curious Cat Management Improvement Blog. This year, John invited me to participate in 2010 Annual Management Improvement Carnival, and I was thrilled to host it on this blog. The prime focus of this carnival is people development – and […]
I have always enjoyed reading thoughts of Subroto Bagchi, one of India’s most well known and respected leaders from the IT industry who operates as a “Gardener” and Vice Chairman at MindTree. I have read both his books, “The High Performance Entrepreneur” and “Go, Kiss the World” with great interest. (Read the reviews here and […]
Conversations are at the core of good leadership and how/what a leader communicates reveals the personality of the leader. A few years back, I was facilitating a discussion between the project leaders. The goal was to identify the opportunities for improvement in processes. Within first few minutes I knew that the conversation there was not […]
A quick thought. A lot of people worship religiously by following age old traditions, maintaining rituals and visiting religious places. That is the kind of worship that connects us to the Almighty. In my view, the “real worship”, the one that deeply connects us to our own selves, is to: first be ‘human’ in everything […]
12 years back, I started my career as a tutor who taught Oracle and PL/SQL to students belonging to different age groups. One thing I realized very early in my career as a tutor is that everyone of us has a different rate of learning – the speed with which we grasp new things, accept […]
In software world, delivering is generally associated with painful process of testing, rework, defect fixing, perfecting, packaging and then shipping. We build our reputation as professionals by the stuff we deliver, quality of what we deliver and timeliness of our shipments. Here’s what I have realized: All deliveries have associated pain. Software has to be […]